Shipping policy
SHIPPING POLICY
Last Updated: November 10, 2026
Thank you for ordering from levexnaro. We want customers to understand our processing schedule, estimated delivery timeframes, shipping rates, tracking arrangements, and procedures for missing shipments.
1. ORDER PROCESSING TIME
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude Saturdays, Sundays, and US public holidays.
Processing includes relevant verification, product preparation, packaging, and handover to the delivery provider.
2. SHIPPING TRANSIT ESTIMATES
Estimated transit time is 20–45 calendar days after an order has been dispatched.
This estimate is separate from and additional to our 2–3-business-day order processing period.
Arrival dates are estimates rather than guaranteed delivery dates. Customs inspections, carrier disruption, severe weather, public holidays, and other circumstances may affect transit.
3. SHIPPING DESTINATIONS
We primarily serve customers located in the United States and the United Kingdom.
Available destinations are displayed at checkout.
4. SHIPPING CHARGES
Standard shipping is free when the merchandise subtotal is strictly greater than $30 USD.
If the merchandise subtotal is $30 USD or less, any applicable shipping fee will be displayed before payment confirmation.
There are no undisclosed additional delivery charges after checkout.
5. IMPORT DUTIES AND TAXES
Customers will not be required to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the checkout total.
Where applicable, the seller will arrange or cover such charges.
US sales tax, UK VAT, and import-related obligations will be handled according to relevant laws.
6. SHIPMENT TRACKING
Tracking details may become available after dispatch.
To request an available tracking number, email maxita22009i@outlook.com with your order number and the email address used during checkout.
Customer support will assist with available shipment updates.
7. DELIVERY DELAYS
Transit disruptions may arise from customs checks, transportation problems, weather, holidays, or inaccurate delivery details.
Please contact customer support if your order is overdue.
For UK orders, an extended delivery timeframe must be clearly disclosed and agreed before purchase.
Customers retain all mandatory remedies for late or undelivered goods.
8. LOST OR MISSING PARCELS
If a parcel is missing or confirmed lost in transit, please email maxita22009i@outlook.com and include your order details.
We will investigate with the delivery carrier and arrange a replacement without additional charge or an appropriate refund under applicable consumer protection laws.
9. SHIPPING ADDRESS CHANGES
Check your shipping details carefully before completing payment.
If an error is discovered, contact us promptly. We cannot guarantee changes after dispatch.
10. SPLIT DELIVERIES
Orders containing multiple products may arrive in separate parcels.
Customers will not incur extra shipping charges solely because an order has been divided into multiple deliveries.
11. SHIPPING QUESTIONS
Store Name: levexnaro
Official Website: https://levexnaro.shop
Customer Service Email: maxita22009i@outlook.com